FAQs

Standard check-in time is 2pm however if you require checking in earlier please notify at time of booking as this is not always possible.

Please let us know your estimated arrival time when booking so we can provide you with any extra information to assist in a late check-in.

Yes, every room has undercover parking close to the room.

 Yes, all rooms at Cascade Motel In Townsville are non-smoking. 

Yes, we serve breakfast and dinner in our restaurant.

Yes, for both breakfast and dinner. We also have a bar in our restaurant. 

Yes, wireless internet is available to all rooms, please see reception for details.

Yes, we have a pool BBQ area as well as garden terrace in the restaurant.

5 minutes by car to CastleTown Shopping Centre or Stockland. There is also a precinct (Night Owl, Newsagent, fast food chains, petrol station, butcher, restaurant, deli ,etc.) which is a relaxing 5 minute walk or a 1 minute drive.

Motel in Townsville has a Licensed Restaurant and Bar. We are also within 2-5 minutes  of a number of restaurants and fast food outlets to name a few- Eagle boys pizza, La Porchetta, Noodle box, McDonalds, Subway, Hungry Jacks, Cibatta , Chinese and Indian, Townsville RSL. Please visit Google Maps for a detailed list

Yes, all rooms have free to watch Austar.

Yes, all rooms have free to watch Austar.

Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received in less than 24 hours will incur the full amount of the first night of the booking.

Credit card details or a cash bond are required to secure the booking.  This is refundable on check out after the room has been inspected.

 Motel In Townsville does not have a gym onsite but is a 8 minute walk from Genesis fitness club.

Yes, we have a pool that is located centrally to all rooms. The pool is available for use between 7am and 9pm